reviewer 2009 Contributor
LGJason
Leesburg, VA

Wife loves it- but already had to repair it!

3 star rating

appreciate reliability, Mr. Fix-it, obsessive-compulsive
Pros

    SteamFresh, Love the Optional Pedestals, Appealing appearance, Water saver

Cons
    Leaked water

FEB
18
2009
I purchased the red washer/dryer pair (WM2487HRM) in November 2006 for our new house.  It worked well for us, up until last week when we noticed a pool of water that had started under the machine.  Web searches show that this has been a common complaint on this model.  Most posts suggest that the front door seal is leaking, this however was not my problem.  I decided to take the machine apart in order to avoid a costly service call and discovered that the water was leaking- ever so slowly- from what looks like the "steam generator" at the top of the machine.

Therefore if other people are having troubles with their WM2487HRM or WM2487HWM machines leaking water mysteriously, try replacing the steam generator unit.  You can see a picture of this part by googling 3111ER1001D (labeled ever so helpfully as the "Case Assembly").  Mine was leaking at the bottom seam between the plastic and metal -- remember that there is LIVE electricity in this area- do not touch while the unit is plugged in!

Overall we are happy with the washer however I am greatly disappointed that I already have had to repair a unit that is less than three years old.  Considering that I was able to fix it for under $100 I will still rate this unit "average".

Good luck and I hope this tidbit helps someone else!



I_thumb_up LG TROMM Washer - Front Load is recommended by LGJason

5
helpful
votes
Did you find this review helpful?
 
 



add LGJason to my friends list add to my favorites subscribe to feed

I_comment_shdw24 Comments about LGJason’s Review

 


1 star rating
"It is the worst model i have ever purchased"
More LG TROMM Washer - Front Load reviews
5 star rating
"Owned one for 3 years NO PROBLEMS"



More reviews by LGJason
add LGJason to my friends list

5 star ratingAmerican Express - Blue Cash Review - "Best card I carry!"
5 star ratingApple MacBook Pro Review - "Best computer for the technically savvy"
reviews by LGJason »
view more in Washing Machines view more in Home Appliances