I have gone through a lot of phones but this one stood out because it never broke, trying everything it never broke, this phone is indestructible, its almost nearly impossible to break it. The keypad is really small, kinda hard to text. Performance It did its job with phone calls and texting. Loved the keyboard at first Voice Quality Voices were clear in some places but I think that was due to the signal. Easy to talk on. Battery Life The battery life was pretty good, but then again it was like dealing with a brick Durability This phone will not break. Its hard covering keeps it from ccracking or anything. I dropped it while at busch gardens and there was not a scratch on it, perfect phone for rowdy teens lol Ease of Use Very easy to use Design I loved the design at first because it was the latest thing to have a phone with a keyboard. But with time just like everything, it began to become out of date, can not download apps also , kind of boring.