LG Refrigerator - LFX25960 Review

Overall 2.93 of 5 view all 14 reviews

Ernie
Lenoir City, TN

Don't buy an LG

experienced

Cons

poor service, Long wait for parts, Poor customer service

JUN

2007

LG Refrigerator - LFX25960 —

I just had the 3rd service call in seven months. I have been waiting for parts since 6-09. The company seems unresponsive at times. The repairman said the company makes excuses and denies any real responsibility. Don't talk to them about a lemon because they don't accept that. I have one other LG appliance (microwave) and my experience has been the same. It went out after one month of service just before Thanksgiving and was not repaired(waiting parts) at Christmas time. My wife pleaded our case to the store where we bought it and they exchanged it for a new one so we could have it for our guest and friends during the Christmas holidays.

LG Refrigerator - LFX25960 is not recommended by Ernie

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Comments about Ernie’s Review

I agreed with everything the review says.. poor customer service, clueless tech support, chat online is waste of my time.. I paid $3000 for my 28 cu ft.. so far so good.. but LG tech support and customers are the worst I've ever experienced. LG directors are all bunch of dumb lawyers who are all clueless to what "customer service" is all about!!

Wow! I LOVE LG! At least their washer and dryer is fab! Don't own anything else. After reading your review, I think I'll just stick with those two!

What a bummer!!! Are you finished buying LG?

More LG Refrigerator - LFX25960 reviews

LG LFX25960
Brand Name	LG
Product Name	LFX25960 Refrigerator
Product Features	29 Cu. Ft Bottom-Freezer Bottom-Freezer Built-in Water Filter Cold Cuts & Cheese Drwer Digital Display Electronic Control Freezer Glass Shelves Ice Dispenser Ice-Maker Ice-Maker Ice-Maker LCD-Screen LED lighting Meat Pan Meat Pan Slide-out Basket in Freezer Spill Proof Shelves Stainless Steel Tilt-out Freezer Door Titanium Vegetable Bin Vegetable Bin Water Dispenser Water Dispenser Water Dispenser alarm opaque freezer drawer pull out freezer
Refrigerator Type	3 door Bottom-Freezer Refrigerators Bottom-Freezer Refrigerators French Door Refrigerators French Door Refrigerators
Key Features	Refrigerator Type Refrigerator Installation Free-Standing Total Volume 24.7 cu. ft. Fresh Food Volume 17.6 cu. ft. Number Of Motors 1 Motor Freezer Volume 7.1 cu. ft. Total Number of Shelves 4 Ice Maker With Ice Maker
Fresh Food Compartment	Light Yes Door Opens Opens to Left and Right Fresh Food Shelves / Bins Vegetable Bin (Controlled Humidity) x 2 Shelf Material Glass
Convenience	Controls / Display Digital Display Defrost Automatic Defrost Exterior Color Stainless Steel
Dimensions	Overall Width 35.75 in. Overall Height 69.75 in. Overall Depth 34.25 in.
Warranty	Warranty 1 Year Parts and Labor
Miscellaneous	Product ID 32453223
Freezer Compartment	Light Yes Shelve / Bins Bin x 2
Ice Maker	Dispenser Ice Ice Maker With Ice Maker
Energy	Energy Efficiency Energy Star Compliant Annual Energy Consumption 579 kWHrs Number Of Motors 1 Motor
Product MPN	MPN LFX25960ST