I have a love hate relationship with this phone . I have had it for almost two years now and it is still running and still has not broken from any where . I have a few problems with it though . Like a couple times my keyboard does not come out on the screen only half way it starts at A and ends at J . Then the rest of the board is black and can not use it . Second the screen shot feature was hard to find . You need to hold the volume buttons down and let go and wait for it to come out . I found it out by accident . Third, the camera is very slow and your pictures come out blurry many of times . Performance The phone performs really slow sometimes and turns off by itself . Voice Quality When making a call to voicemail it is very loud but when receiving a call it is very low . Battery Life The worse part of this phone is its battery life . It finishes in under four hours after being charged to the fullest . That is if you are not using it , when using it the battery dies a lot faster . I leave it charged and over night I wake up to the phone dead or the battery beeping . Durability It is pretty durable , I have dropped it many times but has never broken . Ease of Use The phone is nothing fancy just basic touch screen style format . Design The design is simple and basic .