This thing makes neither coffee nor espresso well. It sort of half-asses them both. The espresso comes out watery, there's no automatic shutoff when you've made a double shot, and the steam wand gets clogged all the time. The drip coffee maker part is really small, and the coffee there comes out watery, too. All in all a piece of crap. Brew Performance Espresso comes out watery. No automatic stop when a double shot has been brewed. No head on the espresso shot, so there's no way to pull a ristretto. Ease of Cleaning About the same as any other coffee maker or espresso machine. Not fun but not impossible, either. Ease of Use About the same as any other coffee maker or espresso machine. Design It should make drip coffee and espresso, but it can't make either one properly. Durability I've already had it repaired twice. The tube that connects the water resevoir to the rest of the machine was busted when I got it. Later there was a leak at the back of the resevoir. Not fun. Terrible fire and electrocution hazard.