Kodak EASYSHARE 5300 All-In-One InkJet Printer Review

We bought a Kodak AIO 5300 about 2 years ago. We fell in love with it right off the bat. My mom thought the print quality of some photos I printed for her was so great, that she went out and bought the same printer. We both have really liked our printers until about 6 months ago when BOTH of our printers stopped working at the same time. We had the same problem - we'd put a new ink cartridge in because it wasn't printing with all the colors anymore. But then it still wouldn't work. We both contacted the Kodak Customer Service Department, and tried the things they suggested. In the end, it turned out to be the print head for both of us. The nice thing was that Kodak sent us both replacement print heads at no charge to us. It was easy to replace ourselves, and the printer started working perfectly again after that. However, now, a few months later, my photo paper tray isn't working properly. I haven't contacted Kodak yet, but I am confident that when I do, they will assist me. It is a great printer/copier/scanner, but I'm not sure if these types of problems should be considered "normal wear and tear".