reviewer
lladnek
East Longmeadow, MA

Kingsdown Sleep To Live -GARBAGE

1 star rating

Pros

    comfortable, soft

Cons
    expensive, EXTREME SAGGING, very heavy, Extreme sagging

OCT
31
2009

Kingsdown Body System Mattress — 

Let me start by telling you how sad we are to have a mattress that we love to sleep on turn out to be such garbage.  My husband and I purchased the Kingsdown Sleep to Live 400 green in april 09 and in the first month or so we noticed it was sagging on each side very much.  I will also mention that we are not big people by any means, so that could not have been a factor. The big name mattress retailer we purchased it from sent a rep out to measure the sags and found it was about 2 inches on each side with a huge hump in the middle.  We recieved a credit for a new mattress and we decided to go with the same one again since the problem was never the comfort level, it was the terrible sagging.  The rep they sent to us deemed the mattress a "manufacturer defect" so we were also thinking that the one we had was just a defected one and thought we'd give it another chance.  When they sent the new mattress we were told that we would have to pay a $90 delivery charge!  This was very upsetting because if we were given a defect this was in no way our fault  but the retailer placed the blame on the Kingsdown people saying they are the ones who are carging the fee. We had the new mattress delivered a month ago and right away, my husband was convinced we were sent a used mattress due to the large lumps that were already showing.  In the past month they only got worse, very dissapointing.  The rep came out again and she thought it looked terrible too.....she suggested we move on to another brand.  I would firmly suggest the same to anyone who mentions the name Kingsdown to me.  Today we picked out a Sealy Posturpedic...wish us luck!



I_thumb_down Kingsdown Body System Mattress is not recommended by lladnek

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I_comment_shdw24 Comments about lladnek’s Review

 


imhuge96 wrote on Nov 15, 2009 at 4:33PM

I have a 400 Sleep to Live Mattress I have had it for 2 years, and I have never had a problem with it. Actually my GF and I are bigger people and we ended up getting the Blue which is still pretty soft and it looks the same way it looked the day we bought it. She and I actually have conversations about it everytime she washes the sheets. Anyway I love my bed no critism from me.