4.6
822 reviews
Other Clothings:
  • Average: 4.6
  • High: 5.0
KidKraft

Read 822 Reviews

REVIEW SNAPSHOT®

by PowerReviews
KidKraft
 
4.6

(based on 822 reviews)

Ratings Distribution

  • 5 Stars

     

    (640)

  • 4 Stars

     

    (107)

  • 3 Stars

     

    (40)

  • 2 Stars

     

    (12)

  • 1 Stars

     

    (23)

Most Liked Positive Review

 

I made two purchases and it was incredibly SO EASY!

I made two purchases and it was incredibly SO EASY!! I felt like I had the BEST CUSTOMER SERVICE without actually connecting with the company personally but it felt like I did. I...Read complete review

I made two purchases and it was incredibly SO EASY!! I felt like I had the BEST CUSTOMER SERVICE without actually connecting with the company personally but it felt like I did. I have never had this experience. Usually I get super frustrated and give up. Thank you for being such an awesome company that works hard to serve their customers ONLINE. I have a huge network of mom friends and will refer them to you always! Thank you again!!
-Rapid City, SD

VS

Most Liked Negative Review

 

1st issue I tried to sign in and forgot my password hit f...

1st issue I tried to sign in and forgot my password hit forgot password and never got an email from you to reset password and tried twice!
2nd issue I called customer service...Read complete review

1st issue I tried to sign in and forgot my password hit forgot password and never got an email from you to reset password and tried twice!
2nd issue I called customer service and they transferred me to wrong person she in turn tried to transferred me to correct person but got someone's voice mail. I left a message. Call back customer service and got a man who was very matter of fact at answering my questions to the point of being rude and didn't even offer to help me place my order. I asked if I could get my order by a certain date and he told me the only way to know was to place the order and track it.
So I hung up and reluctantly place my order online as a guest and did so bc I can't find the items anywhere else. So I have no way of knowing if I'll even get my holiday items by the time I'll need them. This is what I call non sales or anticustomer service the department!!!

Reviewed by 822 customers

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5.0

The ABSOLUTE best!

By 

from US

Comments about KidKraft:

The ABSOLUTE best!!!

 
5.0

Easy transaction, and I appreciated the discount which wa...

By 

from US

Comments about KidKraft:

Easy transaction, and I appreciated the discount which was sent to my email

 
5.0

I've order from here a coup;e of times never had a proble...

By 

from US

Comments about KidKraft:

I've order from here a coup;e of times never had a problem, the only thing is they should offer a larger variety of colors for the personalizing. Would like to have gotten the blueberry one with orange letters.

 
3.0

I did not find your order process easy to navigate.

By 

from US

Comments about KidKraft:

I did not find your order process easy to navigate. I couldn't make it work on my phone, so I had to move to my desktop computer.

 
5.0

Easy breezy!

By 

from US

Comments about KidKraft:

Easy breezy!

 
3.0

There was no area to put in the discount code.

By 

from US

Comments about KidKraft:

There was no area to put in the discount code.

 
5.0

EASY

By 

from US

Comments about KidKraft:

EASY

 
5.0

Easy, quick.

By 

from US

Comments about KidKraft:

Easy, quick..just the way I like to shop. Extra plus on the free shipping!

 
5.0

Awesome easy to shop found what I wanted easy check out

By 

from US

Comments about KidKraft:

Awesome easy to shop found what I wanted easy check out

 
5.0

No issues!

By 

from US

Comments about KidKraft:

No issues! More reviews on products on your website would be helpful, but not a big deal as you can find reviews for products on other second party sellers. Great products, we love our Kid Kraft kitchen and are excited to set up this little table when it arrives!

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