4.6
678 reviews
Other Clothings:
  • Average: 4.6
  • High: 5.0
KidKraft

Read 678 Reviews

REVIEW SNAPSHOT®

by PowerReviews
KidKraft
 
4.6

(based on 678 reviews)

Ratings Distribution

  • 5 Stars

     

    (525)

  • 4 Stars

     

    (91)

  • 3 Stars

     

    (33)

  • 2 Stars

     

    (9)

  • 1 Stars

     

    (20)

Most Liked Positive Review

 

I made two purchases and it was incredibly SO EASY!

I made two purchases and it was incredibly SO EASY!! I felt like I had the BEST CUSTOMER SERVICE without actually connecting with the company personally but it felt like I did. I...Read complete review

I made two purchases and it was incredibly SO EASY!! I felt like I had the BEST CUSTOMER SERVICE without actually connecting with the company personally but it felt like I did. I have never had this experience. Usually I get super frustrated and give up. Thank you for being such an awesome company that works hard to serve their customers ONLINE. I have a huge network of mom friends and will refer them to you always! Thank you again!!
-Rapid City, SD

VS

Most Liked Negative Review

 

1st issue I tried to sign in and forgot my password hit f...

1st issue I tried to sign in and forgot my password hit forgot password and never got an email from you to reset password and tried twice!
2nd issue I called customer service...Read complete review

1st issue I tried to sign in and forgot my password hit forgot password and never got an email from you to reset password and tried twice!
2nd issue I called customer service and they transferred me to wrong person she in turn tried to transferred me to correct person but got someone's voice mail. I left a message. Call back customer service and got a man who was very matter of fact at answering my questions to the point of being rude and didn't even offer to help me place my order. I asked if I could get my order by a certain date and he told me the only way to know was to place the order and track it.
So I hung up and reluctantly place my order online as a guest and did so bc I can't find the items anywhere else. So I have no way of knowing if I'll even get my holiday items by the time I'll need them. This is what I call non sales or anticustomer service the department!!!

Reviewed by 678 customers

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2.0

we couldn't figure out how to use the discount code.

By 

from US

Comments about KidKraft:

we couldn't figure out how to use the discount code.

 
2.0

there was nowhere for me to enter my coupon code :(

By 

from US

Comments about KidKraft:

there was nowhere for me to enter my coupon code :(

 
5.0

Loved the ease of shopping on this website.

By 

from US

Comments about KidKraft:

Loved the ease of shopping on this website. Very user friendly.

 
5.0

Very efficient checkout process, high quality items

By 

from US

Comments about KidKraft:

Very efficient checkout process, high quality items

 
4.0

Pretty easy process.

By 

from US

Comments about KidKraft:

Pretty easy process.

 
5.0

I have purchased several KidKraft products for my grandch...

By 

from US

Comments about KidKraft:

I have purchased several KidKraft products for my grandchildren to use over the years. Their products are well-made; customer service impeccable; and products are kid-tastic. My grandchildren have enjoyed using tables & chairs, toy chests and play kitchens. Will order again and again... but many pieces have been handed-down to other siblings and cousins so all of their products are worth every penny. Quality at a reasonable price.

 
5.0

The ordering process was so easy!

By 

from US

Comments about KidKraft:

The ordering process was so easy! I love that I can take time to pay for my purchase with Klarna!

 
5.0

easy to pay

By 

from US

Comments about KidKraft:

easy to pay

 
4.0

Fast and easy

By 

from US

Comments about KidKraft:

Fast and easy

 
5.0

Easy purchase.

By 

from US

Comments about KidKraft:

Easy purchase. Love Kidkraft products. Have bought them in stores for years. Your rep answered my questions clearly. Looking forward to the delivery!

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