4.6
746 reviews
Other Clothings:
  • Average: 4.6
  • High: 5.0
KidKraft

Read 746 Reviews

REVIEW SNAPSHOT®

by PowerReviews
KidKraft
 
4.6

(based on 749 reviews)

Ratings Distribution

  • 5 Stars

     

    (584)

  • 4 Stars

     

    (97)

  • 3 Stars

     

    (36)

  • 2 Stars

     

    (10)

  • 1 Stars

     

    (22)

Most Liked Positive Review

 

I made two purchases and it was incredibly SO EASY!

I made two purchases and it was incredibly SO EASY!! I felt like I had the BEST CUSTOMER SERVICE without actually connecting with the company personally but it felt like I did. I...Read complete review

I made two purchases and it was incredibly SO EASY!! I felt like I had the BEST CUSTOMER SERVICE without actually connecting with the company personally but it felt like I did. I have never had this experience. Usually I get super frustrated and give up. Thank you for being such an awesome company that works hard to serve their customers ONLINE. I have a huge network of mom friends and will refer them to you always! Thank you again!!
-Rapid City, SD

VS

Most Liked Negative Review

 

1st issue I tried to sign in and forgot my password hit f...

1st issue I tried to sign in and forgot my password hit forgot password and never got an email from you to reset password and tried twice!
2nd issue I called customer service...Read complete review

1st issue I tried to sign in and forgot my password hit forgot password and never got an email from you to reset password and tried twice!
2nd issue I called customer service and they transferred me to wrong person she in turn tried to transferred me to correct person but got someone's voice mail. I left a message. Call back customer service and got a man who was very matter of fact at answering my questions to the point of being rude and didn't even offer to help me place my order. I asked if I could get my order by a certain date and he told me the only way to know was to place the order and track it.
So I hung up and reluctantly place my order online as a guest and did so bc I can't find the items anywhere else. So I have no way of knowing if I'll even get my holiday items by the time I'll need them. This is what I call non sales or anticustomer service the department!!!

Reviewed by 749 customers

Displaying reviews 1-10

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5.0

quick and easy

By 

from US

Comments about KidKraft:

quick and easy

 
4.0

Could be better if information on shipping time provided ...

By 

from US

Comments about KidKraft:

Could be better if information on shipping time provided before payment

 
5.0

It was an easy ordering process, the one review was very ...

By 

from US

Comments about KidKraft:

It was an easy ordering process, the one review was very positive, and I got free shipping! Plus I really love KidKraft products!

 
5.0

Easy and fun

By 

from US

Comments about KidKraft:

Easy and fun

 
3.0

Normal

By 

from US

Comments about KidKraft:

Normal

 
5.0

Great

By 

from US

Comments about KidKraft:

Great

 
5.0

no tax or shipping cost

By 

from US

Comments about KidKraft:

no tax or shipping cost

 
5.0

easy

By 

from US

Comments about KidKraft:

easy

 
5.0

KidKraft is great!

By 

from US

Comments about KidKraft:

KidKraft is great! Easy to order so far!

 
5.0

clear website and easy ordering.

By 

from US

Comments about KidKraft:

clear website and easy ordering.

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