I researched so many brands and kept coming back to the K-Duo Special Edition. The design was convenient, but the coffee was NOT hot and the pod side sprayed everywhere after 2 uses. Customer Service acted put out that I wanted to return the unit but emailed me instructions to do so ... Unfortunately, I had to pay the return shipping to Keurig. I'm not a fan of that at all.

BLS0065

Missouri

Whatever you do, do not order directly from Keurig.com. If something is wrong, the return process is an absolute nightmare. Had to call multiple times even though I was promised return calls. Have to pay for return shipping on your own, which with the size of a brewer box is crazy expensive, about a third of the price of the brewer in my case. It would be nice if they could just offer a label for a return fee since I'm sure they get shipping discounts with everything they send. Even after sending brewer back, was promised in return instruction email that I would receive funds back in 7-10 business days. Have waited that long and still have not seen anything in my account. Contacted them again this morning only for them to have to send it to someone else who is will supposedly call me back in 24 hours. Not holding my breath...

jlooper

Roanoke, VA

I love my reusable kcup. I use it everyday. I didn't use my keurig too much because k cup are expensive. Now that I have my reusable kcup I use it everyday multiple times.

strwberi32

New Windsor ny

I'm very pleased that i purchased this reusable filter. It's compact design makes it easy to use. When we entertain, it's much more economical to use our gourmet coffee in this reusable cup instead of the pods. I can simply put the coffee in, make the cup and then just clean it out again without disposing of a pod each time. Because I am not pleased with the strength of the pods I purchase, I can customize the strength with this item. I would highly recommend this product.

Headhunter

Port Washington, NY

It's a one stop shop if you love coffee, and especially if you have a keurig or are interested in getting a Keurig. But it's not just for people who own a Keurig. They have other options as well. Ease of Use Website is so easy to navigate and they make it very easy to search for what you are looking for. Product Selection They have everything. Not just coffee, but espresso, hot chocolate, cider, tea, iced beverages and more. What I really appreciate is they also have bagged ground coffee, not just the K-cups. So if you don't have a Keurig or want to use your regular coffee machine or French Press, you can still get the great coffee they offer. I will say when I last ordered they were out of stock of numerous items. It could be the season, or it could be they aren't updating as fast as they should. Something to keep in mind. Product Pricing It's a bit pricey. But you can create an account and become a member, which will get you the member price of 10% off. They always good deals as well, like for the Holidays I got 20% off K Cup packs as well as free shipping. Shipping and Returns I ordered during this holiday season and got free shipping. No problems with it.

AshleyPankow

Undisclosed

I love Keurig.com because there is a lot of information for all of us coffee junkies. And Keurig is constantly coming out with new products and coffee flavors. It's great to check in on what's new. Ease of Use It's very easy to navigate the web page. All of the content is easy to find and once you've found it you'll see that it's information that is pertinent to what you were searching for. You won't get the run around like you would with other websites. Product Selection There is such a wealth of products to choose from at Keurig.com. I love all the new flavors that they are constantly coming out with. They really are just as good as what you'd find at a coffee shop. And you get them much cheaper. Product Pricing The pricing is great. You aren't paying more for convenience, they've made sure you pay a very fair price. Customer Service I emailed a question to the website and within the hour I had a reply so customer service is very responsive and friendly. Shipping and Returns Shipping is fast and fairly priced. I haven't returned anything so I can't comment on that.

mikecabrera

USA

The Keurig My K-Cup Reusable Coffee Filter offers a one-of-a-kind way to brew your own coffee at home using any Keurig Cup machine, without the need for those expensive pre-made coffee cups. Do you have a favorite brand of coffee that isn't sold as a Keurig Cup? This cheap and easy solution worked perfectly for me and my family and saved us a lot of trouble and money. The Keurig My K-Cup is quick and easy to use, and even easier to clean. Inside is a fine mesh filter to prevent coffee grounds from getting into the final cup of coffee, ensuring a smooth drink. A quick rinse with soap and water and it is ready to be used again. The Keurig My K-Cup is easy to use and install into any machine, and certainly worth the price with the money I am saving on purchasing individual Keurig Cups. Overall, I am very pleased with this product, and would recommend it for anyone who uses a Keurig coffee machine.

ZShadow

Ardmore, TN

I only used this two or three times. Cleaning the filter is hard, especially if you have a septic system which you do not dare get coffee into because it does not deteriorate. In my opinion this is not worth the effort of using. The pods are much simpler to use.

Rozytoz

USA

I am responsible for the purchasing of my work's break-room supplied, including k-cups for the Keurig. While they are available in many places, I have been using this site and find it an easy, affordable option. Every option of flavor and style, coffee and tea (and even hot chocolate!) is found on the site. You can search by strength, flavor and brand to help narrow down the choices. They're offered in 24 packs and when you join their 'club' which is free, you get an automatic discount on every box you buy. Buying 3+ packs at a time also tends to give free shipping, with a coupon code that seems to always be available. In addition I get e mails with coupon codes every couple of weeks, giving me extra 20% or a free 5 pack sampler with my purchase. Checkout is simple; delivery is quick, typically 3 days or less via FedEx. You can set up auto-delivery or shop from your previous purchase. With the 'club' and coupon codes this is easily the best value for shopping k-cups.

KFBurke

USA

I would be devastated and completely lost without keurig.com! I have to have my coffee, every single morning, or I can not get through the day. This website sells every k-cup available for your keurig machine and tons of accessories too. I like that you earn points with every order and get discounts and free stuff. With my last order I received a free plastic cup to use to make iced coffees! They sell the coffee at a discount if you sign up for an account and have sample packs available if there is a flavor you want to try. I order from here every other month and my packages always come quickly. Ease of Use Very easy to use, you can select the type of coffee or drink you are wanting and shop that way or just scroll through them all. Product Selection Tons and tons of different coffees on the site. A lot of accessories and coffee machines too. Product Pricing Lower than in store so that makes me happy! Customer Service Very helpful. Shipping and Returns Shipping is free over $45, which is not hard to spend.

willowjen

USA