I couldn't agree more! I received one yesterday as a Birthday gift from my wife. I am a coffee addict and enthusiastically anticipated being able to brew a single cup, on demand. If the net cost of the coffee is even something you are interested in quantifying...then don't consider a single brew machine.In my case...not a factor. Then the reality set in..I found I could brew 12 cups of coffee in my Cusinart coffee maker in the same time it took for the "Big K" to pump/heat/brew my 7.5 ounces of deep mahogany swill. That was, arguably, the worst cup of coffee I have ever consummed...and I have enjoyed instant coffee mixed into heated ditch water in some of the worst places on earth. The real reason I am here and leving this comment is because of the unbelievble annoying NOISE emitted from the water pump. As a consultant (33 years) and graduate engineer...I feel qualified to say that Keurig should have NEVER released this product. What criteria could they possible use to determine acceptable performance? My worthless call to Customer Service resulted in a "highly trained" customer service representative suggesting that I place the machine on several mouse pads of a stack of placemats. I closed the the call with free consulting advice..."Tell Keurig CEO Nick Lazaris to add Keurig mouse pads to the already too large shopping guide packed with their machine" Certified "JUNK"
Last edited on Apr 09, 2009 at 10:37PM