On the first washer load, the machine leaked water all over the floor. The water was gushing out of the top center of the rear panel - probably a cracked water valve or incorrectly installed hose or valve. A call to the Sears store got us a "shouldn't be leaking" response and of course the usual suggestions about leaking hoses, etc. If you buy this machinel, I suggest you place it somewhere next to a floor drain for its initial shakedown. Our first Kenmore lasted over 20 years. This one lasted about 20 minutes. The Sears store says over a week to replace it. We demanded our money...read full review »