Kenmore Washing Machine Review

Overall 4.09 of 5 view all 56 reviews

knd
Broussard, LA

NO WARM WATER - POOR TELEPHONE SUPPORT

appreciate reliability

Pros

Energy efficient

Cons

...because warm water is COOL

DEC

2008

Kenmore Washing Machine —

Latest Kenmore top-loading washers do not produce warm water. I measured the Warm water to 73 degrees. This is "cool", not warm. I tried two different Kenmores (2942 and 2952 washers).

Customer service telephone number was horrible experience. 4 different people, had to tell my story 4 times. The first 3 took 30 minutes, so the 4th time was in the 30th minute plus. That person was not at all concerned with my frustration of the previous 30 minutes. What ever happened to customer service???

Other than that, the machine seemed well-built. But I returned for full refund.

Last edited on Mar 16, 2009