Kenmore Washer - Front Load HE5T

Kenmore Washer - Front Load HE5T Reviews



Overall 4 star rating4.07 of 5 (by 42 users)



Kenmore Washer - Front Load HE5T Review Summary

Most Viewpoints reviewers are pleased with the Kenmore Front Load Washer . The Kenmore gets high marks for the washing large loads, getting clothes clean, and for energy savings. This washing machine uses approximately 70 percent less water than older models. Wild wings says, "he water usage is very little. I think about 4-5 gallons compared to 20 gallons!" Bamareviews is very happy with the options on this washing machine, "With the options of prewash, soak, extra rinse, and sanitize (just to name a few); I can guarantee my clothes will be clean when the washer is done." It's not a quiet washer, and some consumers have problems getting it leveled. There were mechanical problems with some of the earlier models off the line, but more recent buyers are getting better reliability. This is a front load washer. Some owners love the front load while others say it means a lot of bending and suggest buying the pedestal. Now, the question is which dryer should you purchase to go with it?
62% of people rated Kenmore Washer - Front Load HE5T  as 5 stars
62% of people rated Kenmore Washer - Front Load HE5T  as 5 stars%
62%
19% of people rated Kenmore Washer - Front Load HE5T  as 4 stars
19% of people rated Kenmore Washer - Front Load HE5T  as 4 stars%
19%
No one rated Kenmore Washer - Front Load HE5T  as 3 stars
No one rated Kenmore Washer - Front Load HE5T  as 3 stars%
0%
2% of people rated Kenmore Washer - Front Load HE5T  as 2 stars
2% of people rated Kenmore Washer - Front Load HE5T  as 2 stars%
2%
17% of people rated Kenmore Washer - Front Load HE5T  as 1 star
17% of people rated Kenmore Washer - Front Load HE5T  as 1 star%
17%
81% 81% of people recommend Kenmore Washer - Front Load HE5T 19% of people don't recommend Kenmore Washer - Front Load HE5T 19%
 

Kenmore Washer - Front Load HE5T Comparison

4 star rating Most Helpful
Favorable Review
SEP
24
2008

I purchased the Kenmore Elite HE5T front loader a year ago. I wanted something that could wash large loads well. I have not been disappointed yet. With the options of prewash, soak, extra rinse, and sanitize (just to name a few); I can guarantee my clothes will be clean when the washer is done. They...

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reviewer
looking for durability, too busy to make beds

bamareviews
Madison, AL
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1 star rating Most Helpful
Critical Review
MAY
6
2008

This machine is garbage!  I've had it for a year and after a new mother board, leaking, mold smelling and the average repair time of two weeks, I chunking it out for new machine.  Go to the Kennmore web site and read the reviews...I wish I had.  This machine was fine for a couple of months, then it...
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reviewer
appreciate reliability

Dude-You-are-44
Houston, TX
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Kenmore Washer - Front Load HE5T Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 42 sort by: most helpful | date | rating


11
helpful
votes
too busy to make beds

OCT
27
2008

This is the worst money I have ever spent! I bought the matching pair plus pedistals plus extended warranty.... It was delivered 3 weeks later.... Ok I can live with that. But the next day I had to go out of town for 2 months due to a death in the family.

I get home and try to use the machine.... After 2 days the machine stunk of mildew. I had to run the clean machine cycle 5 times before the smell went away. Then I found my soap in a big gunky clump inside the seal.... So most of the soap was not going into the machine and my clothes were coming out hard as a rock even with fabric softener. Not...

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1 star rating
reviewer
Lorie1234
Hollywood, FL



10
helpful
votes
neat freak

MAR
17
2008
This washer is not my favorite. You definetly don't get what you pay for. When my clothes are on the spin cycle it shakes so bad the the washer actually moves from it's original location. The washer is also extremly load on the spin cycle. Would have been better off woth the 400.00 dollar washer instead of the 2, 000.00 one. On a positive note it does get the clothes clean.
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2 star rating
reviewer
llauritz
Altamont, IL



7
helpful
votes
not rich

APR
8
2008

     I researched this product for awhile before I bought it.  I really wanted the Kenmore HE2t when it came out, but couldn't afford it at the time.  Boy, am I glad I waited!  Apparently there were alot of problems with that model, and many redesigns were made before this one was released.  I actually bought the HE5t steam, and it has a newly designed door handle on it.  (The model at Sears was broken and I specifically asked about that.) 

     I had been using a GE washer from Sears that I bought 11 years ago.  It still works, but I had problems washing my bedding in it.  When...

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5 star rating
reviewer
Brookeranee
Ray City, GA



7
helpful
votes
picking up after pets

NOV
7
2008
I love my Kenmore front load washer. It gets my husband's construction work clothes and my professional office clothes soooo clean...even the whitest whites. I have the pedastal under my machine which makes it the perfect height; plus great for storage. It's quiet, even during the fastest spin cycle. I got the machine when Sears was having a sale. I feel that I got one of the best machines at the best price around. I even negotiated to get the five year warranty at a great price. This is my baby and I treat her as one. No one else in my household can touch her. I don't know if I have the... review »
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5 star rating
reviewer
Brutchampagne
South Wilmington, IL



5
helpful
votes
appreciate reliability

AUG
20
2008
My Kenmore washing machine has not even lasted 1 year.  The repair man came to fix it, but had to order a part....1 week.  Another repair man installs the part (main electrical board), but determines it's the door lock not the board.  Emergency orders another part, but Sears has no record of the guy being here or the part ordered.  These people don't comunicate too well with each other.  Meanwhile, it's week 2 and the door lock finally comes with the original man to fix my machine.  Why, it isn't the door lock, Sears ordered the wrong main electrical board.  So now the original repairman... review »
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1 star rating
reviewer
Campers
Mechanicsburg, PA



3
helpful
votes
appreciate reliability

AUG
19
2008

 

 This recent Grandmother (me!) certainly enjoyed doing my family's laundry with their new Kenmore HE5T Front Load Washer AND matching electric dryer!!

My daughter and her husband had a lovely baby girl this past May. Because my son in law is a determined good provider, he bought his wife the front loader set for their new home on the Air Force base. I was so fortunate to go visit them and help out for two weeks giving me time to cook, clean and wash baby items. There were lots to do!

During this time Daddy had to return to work while mommy & baby recovered.

It took my daughter only a few directions...

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5 star rating
reviewer
LizbethStewart
Barberton, OH



3
helpful
votes
appreciate reliability

MAR
15
2009

Purchased the Kenmore HE5T front-load washer about a year ago and really like it.  I especially like the ability to wash bulky items such as blankets and curtains, which I was unable to do before in my top-load washer.  I also like that it spins the clothes much dryer than the top-load.  I have many items that I do not put in the dryer and they dry much quicker now, even heavy items such as denim jeans. 

I have not experienced some of the issues I've read in other reviews, such as clothes getting very tangled together and the machine shaking so much it moves. 

I do think all of the pre-programmed...

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5 star rating
reviewer
cac2
Mentor, OH



3
helpful
votes
a green thumb, messy

MAY
26
2008

This washing machine saves money and water. It is reliable and durable. I reccomend it to anyone who needs a washing machine like this. I run several loads a day and never have any problems. The machines look very nice and clean up very nicely. I use He detergents and they work great with this machine. My clothes seem extra clean since we started with this machine. The machine has all sorts of options that come in handy.


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5 star rating
reviewer
jeanvers
Greensboro, NC



2
helpful
votes
appreciate reliability

JUN
21
2009

I have had my Kenmore HE5t w/d set for over a year. I have been disappointed since day one. My husband's shirts and slacks that used to be wash and wear, I now send out to be laundered. My clothes come out twisted from the washer and wrinkled from the dryer, but what do you expect when the cool down cycle is only 4 minutes long. I feel my daughter's athletic clothes do not get clean (so I pretreat and put on 'heavy' wash, which I didn't do with the old machines). I have tried everything; numerous detergents and softeners, different automatic and manual cyles, different water temps. and drying temps.,...

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1 star rating
reviewer
Profhw
Hurst, TX



2
helpful
votes
a techie, a homeowner

MAR
6
2009
This product is great!  The extra large capacity is great for keeping up with our laundry.  With 2 boys laundry used to be a daily event but now we can take care of it with 2 loads - which has saved us a ton of time.  The spin cycle is also great to reduce the amount of drying time necessary.  The stabilizers in the product is great so although the machine is on our main floor it is pretty quiet.
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5 star rating
reviewer
jkurt13
Hoffman Estates, IL



2
helpful
votes
practical, looking for durability, appreciate reliability, budget conscious, married, Dog Owner, not rich, mom of 4

DEC
13
2007
I really like how well this washer cleans the clothes. The water usage is very little. I think about 4-5 gallons compared to 20 gallons! I don't like that you can't open the door to add something after it has filled and it takes 1 hour to run its cycle. I wash king size comforters and they come out nice and clean! I would recomend frount loading washers!
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5 star rating
reviewer
wildwings
Hampton, NJ



1
helpful
vote
neat freak, appreciate reliability, a green thumb

APR
16
2009

We bought a Kenmore front-loading washer (HE5T) two and a half years ago.  I never imagined I would spend that much on a washer but when we needed a new one, I really wanted a front-loader.  At the time, we purchased the cranberry colour because it was a floor model and the sales person said we could have "extras" if we bought the set (washer and dryer) off the floor.  We did (since we were looking for both a washer and a dryer).  I was naive to think the bottom "drawer" came standard.  If you want the drawers that make these taller and offer storage space, the drawers alone are about $250...

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5 star rating
reviewer 2009 Reviewer
LovingDahlias
Watersmeet, MI



1
helpful
vote
appreciate reliability

JUN
28
2009

Kenmore Elite HE 5t Steam clothing washer:

Sears has come out to repair a leak due to a faulty rubber boot twice.  The rubber boot is a large gasket sealing the door to the drum.  It is held on with a metal ring. It fell off twice.  If we had to pay it would be $200 a pop.

Now that it leaks a third time in a year, they are saying it is our problem.  Their "customer solutions " department is only a way to get you out of their hair as expediently and with as little cost to Sears as possible.     Think of it as if you are dealing with an insurance claim.  Just as painful.  It may be a...

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1 star rating
reviewer
pillar
Olympia, WA



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