reviewer
JeepNell
River Falls, WI
Horrible product! Always buy the extended warrenty(hidden cost)
1 star rating

Homeowner
Cons
    not built to last, built to need repairs

NOV
5
2009

Kenmore Washer - Front Load HE2 Plus  — 

 

We've been through two Sears Kenmore front load washers in the last 8 years!  Prior to that we had a Sears top load machine for 23 years.  Like most things today, everything made is throwaway.  Be prepared to spend an additional $200.00 + on extended warranty because it is evident that Kenmore has zero confidence in product that they put on the market.

Perhaps all washers are like that now; can't say but I do know that Kenmore is a product that consumers should avoid!

Disappointed Consumer



I_thumb_down Kenmore Washer - Front Load HE2 Plus is not recommended by JeepNell

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I_comment_shdw24 Comments about JeepNell’s Review

 


SearsCare wrote on Nov 18, 2009 at 4:14PM

Dear JeepNell

It is unfortunate that your washers have not lived up to the expectations. As any product that is sold there is always the possibility of having some sort of failure and for this reason we offer an extended warranty. My name is David and I work for the Sears Cares executive team and we are here for assistance. If you have any questions, concerns, or are in need of assistance please contact my office via email at searscares@searshc.com. In the email please provide a detailed description of your concerns, a contact number and we will call you at your convenience. In addition please include the screen name used to post here (JeepNell) so we can reference to your case.

Thank you,

David V.
Senior Case Manager
Sears Cares

1 star rating
"Do your research...it's worth the time!"
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