Kenmore Refrigerator Reviews

Bought a Kenmore Coldspot 10676239402 in 2006. I have not overloaded shelves with too much weight or abused the fridge in any way.I opened the fridge today with a shelf broken and everything on it fallen. In less than 3 years, all the plastic trim of the shelves have cracked. 2 shelves have cracked in 3 spots, the others have multiple stress cracks. After spending 3 hours on the phone with Sears and being transferred all around the parts, service, customer service, store Dept.s, no one can help me. They want to sell me the sames piece of crap shelves at $60 + up each and send a service man for...

We recently purchased a new Kenmore refrigerator from your Christiansburg VA store.  The refrigerator is a dream come true.  This is the only brand we shall buy. 

The entire sales and delivery process was so refreshing and pleasant that we wish to complement all persons involved.   The Sears sales representative was so knowledgeable and efficient in showing us a product that was wanted that the sale was a pleasant experience.   His knowledge of the products features and quality wss outstanding and lead to rapidly finding what was needed. His information on the delivery and available rebates...

We purchased a Kenmore French Door refrigerator, Model # 78306, with bottom freezer. I was replacing a twenty one year old Knmore, and I have to say I was intrigued by the design, but a bit nervous about the bottom freezer. After reading lots of reviews online, I decided it was the fridge for me. I am so glad I did! This fridge is so roomy, and the bottom freezer is a breeze. There is a pull-out top shelf in it for the Ice bin and ice trays. I didn't want the icemaker, as we have had trouble over the years with them leaking and pouring water all over, ruining the downstair ceilings and walls. I...

From the very beginning we began having problems with our Kenmore Elite Tri-door Refrigerator.

The first indication was leaking from the water supply system in the door, it leaked all over the inside and outside of the refrigerator, damaging some of the kitchen cabinetry. 

Then the bottom shelf  in the refrigerator began to warp and the drawers began to fall out.  We had an extended warranty of three years and during that time we had the bottom shelf replaced for a temporary solution.  The repair people told us that the problem was a support issue and that they could not help us with it.