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Three years ago I spent considerably more money on a Power Miser 12 Kenmore water heater. Over many years of home ownership the cheaper Power Miser 6 units provided me with value and unparalelled reliability. So I thought I'd do myself a big favor and buy the "best one".
After 2 years, the unit would shut off randomly. It immediately re-lit and seemed like no big deal. At 3 years you need to set your alarm clock 1 hour before shower time to re-light the water heater pilot... and then 2 or 3 more time during the day.
I've read the manual cover to cover 5 or 6 times. Customer service suggested...
read full review »Bought the powermiser 12. Had it less than a month, had to be replaced due to the tank developing a crack. Then the pilot light started going out. Serviceman came and repaired it.... he knew from experience what to replace. In a year and a half it malfunctioned this way 4 times!! I am sitting here waiting on a call from a serviceman..... should be here sometime between 8am & 5pm!!!!!!!!!!!!!!!!!!!!!
I am hearing of a class action lawsuit. This problem apparently affects the vast majority of these water heaters but sears won't fix the problem correctly, which apparently should be a...
read full review »i have installed several power miser water heaters. most have not been a problem yet. sears customer service is absolutely ****, the repair technicians dont know what they are doing.If you need service you can expect to wait for a week or so,if your lucky the tecnician will show up and then order parts . Wait another week or so for the part , then another for the repair. only a sears technician can order parts under warranty. if you want to purchase parts you can do so but bend over and grease up first.Pilot lights go out every couple of weeks. thermostats are calibrated wrong,and wont operate...
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