My first microwave was purchased in 1978. It was a Kenmore and it worked beautifully for 30 years! The only thing I ever had to do was replace the light bulb. When it finally quit working, of course I had to purchase a Kenmore. I researched different models in Consumer Reports and they recommended this model. No wonder why! This microwave is easy to use and has many features that making cooking a breeze. I especially like the defrost, melt, and soften features. For example, when I touch "soften", the screen asks me what food and the quantity and then automatically comes on for that...