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2.7
31 reviews
Other Washing Machines:
  • Average: 3.9
  • High: 5.0
Type:
Top Load Washers
Brand:
Kenmore
Model:
2952
Kenmore 500 Series Top Load Washer

Read 31 Reviews

REVIEW SNAPSHOT®

by PowerReviews
Kenmore 500 Series Top Load Washer
 
2.7

(based on 31 reviews)

Ratings Distribution

  • 5 Stars

     

    (5)

  • 4 Stars

     

    (8)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (6)

  • 1 Stars

     

    (11)

48%

of respondents would recommend this to a friend.

Pros

  • Energy efficient (6)
  • Large capacity (6)
  • Adjustable settings (5)
  • Spins clothes dry (4)
  • Clean clothes well (3)

Cons

  • Long cycle (11)
  • Noisy (7)
  • Doesn't clean effectively (6)
  • Breaks down (3)
  • Shakes/moves (3)

Best Uses

  • Everyday clothes (5)
  • Towels (5)
  • Delicate (4)
  • Bedding (3)
  • Heavy/bulky items (3)
    • Energy Efficiency:
    •  
    • Cleaning Time:
    •  
    • Performance:
    •  
    • Ease of Use:
    •  
    • Design:
    •  
    • Durability:
    •  
    • Reviewer Profile:
    • Frequent user (8), Heavy duty user (3)

Most Liked Positive Review

 

Large capacity and good cleaning for a decent price.

This is the last Kenmore product I purchased as I am pretty much done with this brand in general. None of my Kenmore appliances has lasted more than 7 years and I was...Read complete review

This is the last Kenmore product I purchased as I am pretty much done with this brand in general. None of my Kenmore appliances has lasted more than 7 years and I was told by a repair man that this is pretty standard now for all brands.  The only reason I bought this Kenmore was on his recommendation. He said the Kenmore 500 had the least number of service calls.  

The Kenmore 500 has a very large capacity that I really find useful. Now I do 2 laundry loads where I used to do 4.  That alone is worth 5 stars for me. You can choose from 4 size loads, extra small to extra large. The cycles are Heavy duty for towels,  jeans and sweat clothes, Normal for work wear and similar items, and Delicate for your sweaters and fine washables.  I never use the delicate cycle so I can not say how well it works. But the heavy duty and normal cycle clean great. This machine cleans much better than my previous Kenmore. It actually was able to get some washclothes that were nearly gray from household cleaning jobs to nearly white again. Impressive.  

There is a feature for a second rinse. This would be great for those with allergies or skin conditions that are bothered by detergents. The water temperatures range from tap cold to hot. I rarely use cold water, even though I understand it saves money I just don't feel that for most loads it cleans as well as warm and hot. The spin cycle works very well at getting the laundry damp and ready to be hung or put in the dryer. My previous Kenmore, I actually had to run the spin cycle twice most of the time, before I could hang it.

I really like this Kenmore 500 washer. It is very straight forward to use, not fancy, but with just enough features I find useful and helpful. Time will tell if this machine holds up to use of a sport playing family! Here's hoing this Kenmore lasts more than 7 years. 

.

  

VS

Most Liked Negative Review

 

Never Kenmore

My Kenmore 500 washer is <6 months old. It is already shot!! I bought a brand new house in August, and furnished it with all Kenmore appliances. My mistake. The dishwasher...Read complete review

My Kenmore 500 washer is <6 months old. It is already shot!! I bought a brand new house in August, and furnished it with all Kenmore appliances. My mistake. The dishwasher doesn't clean dishes, my refrigerator has been repaired twice, and I finally replaced it with an Amana. I know Amana is the same thing, but at least this one works. Now my Washer is crapping out. We are a family of 3, so it's not like we wash every other day. It's been used maybe 50-75 times. Ridiculous.

NEVER BUY FROM SEARS!!! I can't stress enough.

Reviewed by 31 customers

Displaying reviews 1-10

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(2 of 2 customers found this review helpful)

 
1.0

I HATE this washer

By 

from Wisconsin

About Me Frequent User

Pros

    Cons

    • Doesn't Clean Effectively
    • Long Cycle
    • Noisy
    • Shakes/Moves

    Best Uses

      Comments about Kenmore 500 Series Top Load Washer:

      I am 58 years old and I have never HATED a washing machine. I truly HATE this machine. It takes forever to cycle; leaves clothes dirty/dry; leaves major white spots on dark clothes and is very noisy. Makes me feel somewhat relieved just to write how much I hate it.

      (0 of 1 customers found this review helpful)

       
      4.0

      Good machine

      By 

      from Joplin, Missouri

      About Me Frequent User

      See all my reviews

      Pros

      • Adjustable Settings
      • Clean Clothes Well
      • Energy Efficient
      • Large Capacity
      • Spins Clothes Dry

      Cons

      • Noisy

      Best Uses

      • Delicates
      • Everyday Clothes
      • Heavy/Bulky Items
      • Towels

      Comments about Kenmore 500 Series Top Load Washer:

      I have one of these and it is great. It adjusts the amount of water based on what type of clothing is being washed. For me that is a plus. For some people, like my grandmother, it is a problem. I think if it can get the clothes clean with less water, that's great! (And it does get them clean with less water on several of the cycles, the exception being bulky/bedding cycle, which fills with water. My grandmother thinks if the machine isn't filling with water then there is no way the clothes will get cleaned properly. Even without completely soaking everything, it gets stuff clean if you follow their recommendations for what to put in each type of cycle. If you have a mixed load, set your machine to the heaviest cycle applicable to your load. If you try to wash bedding and jeans in the cycle designed for tshirts, you might have to rewash. As long as you follow their recommendations, your clothes will be cleaned well and efficiently.

      (2 of 2 customers found this review helpful)

       
      2.0

      TAKES AN **HOUR AND A HALF** TO WASH A LOAD -no matter

      By 

      from Fredericksburg, VA

      About Me Heavy Duty User

      Pros

      • Adjustable Settings
      • Clean Clothes Well
      • Energy Efficient
      • Large Capacity
      • Spins Clothes Dry

      Cons

      • 1 1/2 hour cycle to wash a load
      • Long Cycle

      Best Uses

        Comments about Kenmore 500 Series Top Load Washer:

        It does not matter how big or small your load is, this washer takes OVER an hour to wash ONE LOAD OF LAUNDRY!!! Our 10 year old dryer is faster than this washing machine!! We failed to look up comments and reviews about this product before buying it. We were in a hurry (thought we were, because the old washer broke) & didn't take the time to look around.
        It does get clothes clean and I have washed a 'thin' king sized comforter with no problem -so it can take quite a load (I would not try that every day, however).
        This is our first HE washer. Crazy the minimal amount of water used per load -definitely saves water. So, if you pay for water you would save on your water bill, but you'd end up spending the difference in electricity -no doubt.
        If there is a way to shorten the cycle, I'd be happy to update my review. Thank you.

        (1 of 1 customers found this review helpful)

         
        1.0

        500 Auto seris - but dont expect to run spin cycle by itself

        By 

        from Indiana

        About Me Frequent User

        Pros

          Cons

          • poorly designed

          Best Uses

          • 2nd hand shop

          Comments about Kenmore 500 Series Top Load Washer:

          The fundamental problem with these auto-sense machines is the "autosense"! its just not up to the task. Its so smart, it cannot be over-ruled. For example, the machine weighs the load and then decides how much water to add. Great- so it takes a large load (use lard load cycle) BUT it often gets half way thru the load and then the amount of water in the washing is so much it stops! wont spin....no problme, just open the lid,close it and press run spin...OOPS!!! no can do - you cannot run a spin cycle on its own....so you now have a large load of very wet washing. Good luck - there is nothing you can do but hand wring it - and hang it to dry - or ruin your dryer by adding so much wet washing...

          Great job Kenmore - whirlpool etc - these auto sense machines are poorly designed and frankly there are really no positive features. Don't buy one. We will never get another - we plan to purchase a new machine - even tho this one is about 1 year old - we are sick of its antics...and I believe it is not broken - its just badly designed.

          (5 of 5 customers found this review helpful)

           
          1.0

          DO NOT BUY THIS PRODUCT

          By 

          from Florida

          About Me Heavy Duty User

          Pros

          • Adjustable Settings
          • Energy Efficient
          • Large Capacity

          Cons

          • Breaks Down
          • Long Cycle
          • Noisy

          Best Uses

          • Delicates
          • Everyday Clothes
          • Towels

          Comments about Kenmore 500 Series Top Load Washer:

          Bad, bad, bad washer! Will not turn off after the cycle is done. If I'm not there to catch it when it finishes the cycle, it runs another complete cycle and would continue to do so for the entire day. Runs a wash cycle on the drain and spin cycle. This machine is about 16 months old. Purchased brand new! All the water and electricity that has been consumed because it doesn't work properly after LESS THAT TWO YEARS really pisses me off! IF YOU ARE CONSIDERING THIS PRODUCT, RUN AS FAR AWAY AS POSSIBLE AS FAST AS YOU CAN!

          (3 of 3 customers found this review helpful)

           
          2.0

          Kenmore HP 500. No Soak Option

          By 

          from Atlantic City NJ

          About Me Frequent User

          Pros

          • Large Capacity

          Cons

          • Doesn't Clean Effectively
          • Long Cycle
          • Noisy
          • No Soak Option
          • Shakes/Moves

          Best Uses

            Comments about Kenmore 500 Series Top Load Washer:

            Normal Wash cycle 45 mins
            Express Wash cycle 38 mins
            Theres nothing express about that!
            And no soak option. Also very noisy.
            Only thing going for it is its large capacity. Good thing I'm only renting this house , I would not by this machine.

            (3 of 3 customers found this review helpful)

             
            1.0

            Thank goodness this washer has been discontinued!

            By 

            from Edenton, NC

            About Me Frequent User

            Pros

              Cons

              • Doesn't Clean Effectively
              • Long Cycle
              • Noisy
              • Shakes/Moves

              Best Uses

              • Bedding
              • Delicates
              • Everyday Clothes
              • Heavy/Bulky Items
              • Towels

              Comments about Kenmore 500 Series Top Load Washer:

              It's got to be the only washer that takes ALL DAY to wash ONE LOAD! I HATE this thing!!! I literally have to turn it from cycle to cycle to get a load of 6 towels done!

              (4 of 4 customers found this review helpful)

               
              1.0

              Auto Water Sensing What a pile of Horse droppings

              By 

              from Harlingen, TX

              About Me Frequent User

              Pros

              • No fabic softner cup, No soap cup, but pretty

              Cons

              • Breaks Down
              • call again today for removal
              • defective product
              • deliever but not check for proper operation.
              • Doesn't Clean Effectively
              • I called for it to be pickup an hour after insta
              • Long Cycle
              • Noisy
              • unplugged for reset but still bad
              • Will not fill with enough water to wash anything

              Best Uses

                Comments about Kenmore 500 Series Top Load Washer:

                This is the most worthless Kenmore I have ever had.

                (5 of 5 customers found this review helpful)

                 
                2.0

                It's very noisy compared to a regular washer.

                By 

                from Santa Monica, CA

                About Me Occasional User

                Pros

                • Adjustable Settings
                • Energy Efficient
                • Large Capacity
                • Spins Clothes Dry

                Cons

                • Doesn't Clean Effectively
                • Long Cycle
                • Noisy

                Best Uses

                • Bedding
                • Everyday Clothes
                • Towels

                Comments about Kenmore 500 Series Top Load Washer:

                I bought the Kenmore 500 HP washer & companion dryer over 1 year ago.
                I've never been thrilled with it.
                The wash-agitation is very noisy and the bilge-pump is beyond horrifically noisy!
                Because it was so noisy, I was going to return it, thinking something was wrong with it. I simply got used to it.
                It's high-capacity is a good thing. It does a ton of bedding and towels in 1 load.
                One draw-back is that it lets in so little water for the wash-cycle, the hot water is barely luke-warm. This prevents whites from getting really clean and white.

                (6 of 6 customers found this review helpful)

                 
                1.0

                worst choice ever

                By 

                from Danville ,PA

                About Me Heavy Duty User

                Pros

                • Energy Efficient

                Cons

                • Long Cycle

                Best Uses

                  Comments about Kenmore 500 Series Top Load Washer:

                  this machine worked for about a week before weird stuff started happening. After waiting for the exceptionally long cycle was presumably over, I would open the washer to find the clothing had not spun or spun enough- soaking wet towels and jeans. Sometimes another spin would work, sometimes it was as if I didn't even do it again and it was still wet. Sometimes I'll start it and come back later to find it hasn't washed at all. It's next to unusable now with this happening almost every time unless it's a smaller load on normal cycle. Not even done paying it off yet. Disgusted.

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