KLM Review

I have only flown KLM airlines once. I didn't realize that the agent checking me in only checked my bag to airport where my first layover was instead of my final destination. When I got to that airport I tried to use the self service kiosk to get the boarding passes for the remaining flights, but it said I didn't have a checked bag. I spent about 45 minutes waiting in line to speak to a KLM agent. They wheren't able to do anything so they sent me to wait in another line (another 20 minutes). In the end they did track down my bag and it made it on my flight, but I spent most of my layover waiting in lines. On a better note, the seats were decently comfortable and the in flight service was fine.