Jet Blue Airways Review

Overall 4.52 of 5 view all 67 reviews

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whoopinag
New York, NY

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The best of the US-based airlines

appreciative of good service, a frequent flyer, tired of airport hassles

Pros

Friendly staff, TV system in every seat, affordable

Cons

Don't fly enough places

DEC

2007

JetBlue has gotten a lot of negative publicity but they have handled the situation well and responded to passenger complaints positively. Nevetherless, I will always fly JetBlue.

Their mileage program is I think quite generous and combined with their credit card, I am able to get a free ticket about once every 8 months (I travel cross-country about twice a year).

The seats are comfortable eventhough I dont like leather. the TV system is great and I like that you dont have to pay for the headphones.

The only problem is that their hub is JFK which is an airport to avoid for multiple reasons. I hope JetBlue expands is US routing and particularly, I hope it begins to travel internationally.