Jennifer Convertibles Softee Sofa-Bed Review

My husband and I wanted to match our living room rug, lamps, frames, paintings and such to a particular color sofa bed.  We figured if we matched the sofa bed it would save us money in the long rug not having to repurchase these items.  We came across Jennifer Convertibles in out travels and they had so many materials and colors to choose from that we knew this was going to be the store for us.  We ordered a sofa and matching recliner and were very happy with our choice.  The items were delivered as promised in about 4 weeks and they did look lovely in our living room.  But, after a month on of the springs on the sofa was making an loud noise so we called for repair.  They fixed it promptly.  Then a few weeks down the road the material began to separate on the seems.  We called them again and they had to order a new cushion.  Things seemed to be OK for a while after that, but now 14 months later my coach is coming apart at the seems.  We took the cushions off and discovered that none of the seams were finished so they were fraying.  The furniture is now out of warranty.  I wrote a letter to their CEO and have yet to receive a reply so my 4 thousand dollar furniture will need to be replaced again because it is basically worthless.  Furniture should be made to last, my prior sofa lasted 20 years.