Jansport Superbreak wheeled day pack Review

Against my inner voice, I strayed from LL Bean and bought my son a Jansport Superbreak wheeled day pack. With L L Bean, when there is an issue, you can return the item for an exchange or refund, no questions asked. Jansport has a lifetime guarantee, but you have to ship the damaged/broken day pack to the. This is 1) not cheap if you live across the country from their headquarters as I do and 2) for 4-6 weeks, you have no back pack. Why is this relevant? I bought my son a Jansport Superbreak wheeled day pack and within a few months, the nylon ripped around the edges of the pack from the wear and tear. I had to return the pack and wait. Jansport did send a brand new replacement but not in the original color. Well, six months later, we have the same issue with the replacement back pack. I don't expect this poor quality when I paid over $70.00 for the product in the first place. I should have bought from L L Bean and I wouldn't have had these issues.

Very disappointed!