2008 Reviewer
blester
Ramseur, NC
Poor Customer Service on Repairs
2 star rating

Every day computer user
Pros

    none

Cons
    short battery life, Rip Off

SEP
10
2008

JVC - GR-D372U Camcorder — 

Made the purchase to video my kids graduation. I had used the camcorder approximately 4 times to learn how things worked. Recorded son's graduation and only had one minute of video before the picture went black but still recorded the sound. Sent the unit to JVC repair to have it fixed. The first time I got it back nothing worked so called them to return it again. Got it back the second time telling me a sensor had been replaced, but half the features were still not working. Sent it back a third time and everything worked great until the battery ran down before finding out it would not recharge the battery, but worked find as long as it stays plugged into the wall or you purchase a battery charger from radio shack or wlmart for $20. Requested they replace the unit the third time it was sent back with no results. So it sets on the shelf as a paper weight.



I_thumb_down JVC - GR-D372U Camcorder is not recommended by blester

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I_comment_shdw24 Comments about blester’s Review

 


blester wrote on Sep 14, 2008 at 9:29AM

In response to alicat8's comment from Sep 13, 2008 at 10:14PM:

You are very welcome, I wish I had known more about JVC's new standards before making this purchase myself. I had always felt they held their company to high standards prior to this. I have even written to JVC Corporate office twice with no response on this matter. I had a JVC auto stereo with CD player in my pickup that had lasted less then a year before the CD player stopped working so I should have thought harder before relying on another product of their's.

alicat8 wrote on Sep 13, 2008 at 10:14PM

Thanks for the review, I'll never buy a JVC camcorder! Good to know.

5 star rating
"LOVE IT!!!!!!!!!!"
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