JCPenny Optical has very poor service
daily computer user, not rich, an online shopper, value conscious, budget conscious, Every day computer user
| Cons |
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OCT
28
2009
I paid for my glasses in late July of 2009. It took 4 weeks to get them and when I did, the lens fell out. Waited another 3 weeks (no attempt to expedite the repair from the lab). Finally got them and there was an error with the script (no fault of JCPenny). I have now waited an addition 5 weeks and have not yet recieved my glasses.
JCPenny Optical in Novi has very poor service and a turnaround time that is way too slow. The folks staffing the store are helpfull by the service time at the lab will kill their business.
I DO NOT RECOMMNED USING JCPENNY FOR PURCHASING YOUR GLASSES.
JCPenney.com is not recommended by icantsee
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