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InterContinental CHICAGO - Chicago, IL

InterContinental CHICAGO - Chicago, IL Review


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505 NORTH MICHIGAN AVE • Chicago, IL 60611 • United States



Overall 4.53 of 5 view all 34 reviews




reviewer
melissa
Chicago stay
4 star rating

leisure traveller
Pros

    good amenities, clean rooms, comfortable, great dining options, great location, well maintained, great value

Cons
    slow check-in, poor staff

AUG
6
2007
The Intercontinental has a great location; We picked this hotel mainly on its location to city attractions. As for the room, it was pretty standard for most hotels; I liked the space in the closets for baggage as we were travelling internationally with lots of luggage for our next destination . They accommodated us in requests for additional luggage racks. My kids enjoyed the movie selection. I wasnt too pleased however with the size of the beds in the double rooms, they werent comfortable for married couples and my kids were in the other bed so in the future I would book the King room and bring in a rollaway for the kids, but there were several conferences and weddings on at that time and we werent able to switch rooms. I liked the policy of non-disclosure of information from the front desk about our arrival etc. We had several people looking for us prior to our arrival and they were courteous without being rude- I appreciated them at least taking a message without giving out room numbers etc. Concierge and Guest services were always too busy to help us- lack of follow up-sometimes no response or we got voicemail- Room service sent up curdled milk twice in a row- It was very busy but I think if you arent planning on spending most of the time in the room, this is a good choice! We enjoyed the location mostly and were out enjoying Chicago most of the time!

Shopping: Short Walk, Double decker sight seeing tour bus stop at the corner of the street! Taxis readily available and shopping! across the street. Currency exchange, Amex travel office/currency exchange 1 block away! It worked for us!

I_thumb_up InterContinental CHICAGO - Chicago, IL is recommended by melissa


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InterContinental CHICAGO - Chicago, IL