Intelligentsia - Chicago, IL

Intelligentsia - Chicago, IL Review


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53 West Jackson • Chicago, IL 60604
(312) 253-0594 • www.intelligentsiacoffee.com



Overall 4.55 of 5 view all 11 reviews
 




reviewer
gremdrvr
Chicago, IL

Intelligentsia is now a waste of my time.

2 star rating

Frequent Diner
Cons
    wait for plain coffee

FEB
6
2009
I've always been a loyal Intelligentsia customer, but they have made entirely too many irritating changes in the past few months. The prices have gone up several times. They shrank the sizes. They eliminated the "frequent buyer" card (e.g. buy 12, get one free). Then, they eliminated drip coffee. Their new Clover coffee machines make a great cup, but I really don't have time to wait 10 minutes in line for a cup of coffee. Last time I ordered, my boyfriend got his latte in 2 minutes, while I waited over 10-15 for a simple cup of black coffee!!

Yes, the new coffee is good--but for those of us who want immediate gratification, its best to find another place. Intelligentsia is now way to expensive & their "improvements" have lead to a steep decline in service.

I love to support independent businesses, but only when they attempt to earn it. I don't support businesses that make such boneheaded decisions that alienate loyal clientele.



I_thumb_down Intelligentsia - Chicago, IL is not recommended by gremdrvr

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I_comment_shdw24 Comments about gremdrvr’s Review

 


5 star rating
"You've gotta try it!"
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5 star rating
"It's the regular coffee, not just the espresso, that I love"



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