Insight Communications - cable service Reviews

ONE HAND DOESN'T EVEN KNOW WHERE THE SECOND ONE IS, THEY CAME AND BURIED A NEW PIECE OF CABLE FROM THE SPLICE AT BOTTOM OF POLE TO HOUSE, AND THATS IT, NO MESSAGE PASSED ON TO THE OTHER DEPARTMENT OR PERSON (S) THAT CONNECT OR CLIMB, SO WE HAD TO CALL THEM. THEY CAME BACK TODAY, AND WHEN I CAME HOME, I FIND THAT THE ROLL OF CABLE THAT WAS ON THE POLE IS THROWN ON THE GROUND, NO NOTE, NO CALL, WTF!!! IS THIS SERVICE? SOMETHING IS OBVIOUSLY WRONG AT INSIGHT!