Ikea - Schaumburg (Chicagoland), IL Review

Schaumburg (Chicagoland), IL 60173

Overall 3.70 of 5 view all 10 reviews

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theresainil
Chicago, IL

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You get a lot for your money but plan ahead

happy to get a bargain, a homeowner, simple is good, Small condo dweller

Pros

inexpensive, Huge variety, cute designs

Cons

inconvenient location

NOV

2007

The Ikea's in the Chicao area are not convienient to reach, especially when you do not own a car. However, I was determined to purchase specific furniture pieces after moving into a downtown condo. I was already familiar with all of the Billy bookcases as I had installed them in my previous home. Knowing it was going to be an ordeal to get to Schaumburg, get everything I needed, arrange for home delivery and then get myself home, I planned ahead and went in with the list of everything I intended to purchase. I still managed to spend 3 hours in the store and over $2k. Others complain about the customer service but I only experienced a problem with the returns department, where it seemed the two employees moved slower than humanly possible. I found great help from 2 guys in the self serve area who took my entire list (over 800 lbs of furniture), pulled all of the items and helped me get them to the checkout on two very full carts. Checkout also was pretty quick as it was a Thursday night. The home delivery was very easy and arrived on time as scheduled - not a single item was damaged. It was also significantly less espensive than the freight delivery I was forced to pay when I outfited my previous home. I'll definately go back but maybe I'll try Bollingbrook next.