Dealing with difficult people is not one of my strongest skills. Avoiding confrontation might work in the short term, but it is not very effective in the long haul. When I noticed How To Deal With Difficult People by Dr. Rick Brinkman and Dr. Rick Kirschner, a set of four cassette tapes, at my public library, I thought it would be a great learning tool.
What I like about How To Deal With Difficult People:
- These tapes are convenient for me to put in my car's cassette tape player and listen as I drive (I know that the majority of you probably have CD players, so you might want to check to see if...
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