Hotwire.com

Hotwire.com Review


www.hotwire.com



Overall 3.26 of 5 view all 35 reviews
 




reviewer
EttaAlpha
Lake Oswego, OR

great deals - with some consequences.

4 star rating

Avid Traveler, love to travel, Internet User, internet savvy, on a budget, Educated
Pros

    4 star for less, cheap rates, easy to use, great if you can be flexible, Great prices, friendly customer service

Cons
    cant control vendor, upfront pay (understandable!)

OCT
26
2009

Hotwire.com  — 

I have used hotwire.com several times with good results.  The hotels matched the general description given by hotwire (star rating etc.) but realized that I get treated differently by the hotel because I booked with hotwire (or another discount site, like Travelocity or Priceline).  This really isn't a review of hotwire so much as it just a warning... if you're booking a 4 or 5 star hotel and not paying full-price you might get treated poorly by the hotel staff.

For instance, I stayed at the Benson hotel in Portland, OR and paid full price and was treated like a queen... ended up there again after booking on hotwire and was treated very poorly and got what Im sure was the worst room in the place.  Which is truly a testament to how snobby the Benson is.  Unfortunately, this wasn't the only occurance.  It seems every time I've booked in a major city at a nicer hotel - I get treated like trash if I get a discounted rate.

Anyway - I spoke with a rep at Hotwire and asked if the hotels could see where you booked and how much you paid - and the answer was yes.  Hotel staff who think they're fancy just because they work at a fancy establishment know how much you paid, where you booked and sometimes choose to act differently towards you because of it.

 

 



I_thumb_up Hotwire.com is recommended by EttaAlpha

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