Hotwire.com Review

www.hotwire.com

Overall 3.21 of 5 view all 34 reviews

LisaCarey
Houston, TX

Not as "hot" as it used to be for booking travel

Avid Traveler, a bargain lover, Internet User, Educated, experienced parent, busy mom

Pros

Good for car rentals, Used to be reliable, easy to use

Cons

few 5 star hotels, cant control vendor, upfront pay (understandable!), cant control flight times

NOV

2009

Hotwire used to be my "hot hot hot" travel planning website, about 7 or 8 years ago. Now, not so much. This travel site does offer options for booking airfares, car rentals, and hotels and is often quite competitive but there are some things about the site I just can't get past.

When booking with Hotwire.com:

I don't get my Frequent flyer miles
It is like priceline where you can't see the airline or company name until you book your adventure
the site has made some improvements along the way but it still is a bit of a pain to search and use, especially when going through your booking process
Does give me great car rentals prices almost every time

Hotwire isn't the worst, it isn't the best. It's hard to get a real live person, but that's ok, because they rarely make mistakes in my booking. I do get tired of being "timed" out of the site or my search, let's face it I am a busy WAHM I get distracted and can't always be online as much as I need or want. Overall, Hotwire is one of the first places I look for rental cars and one of the last places I look for hotels and airfare. I guess that makes it simply average.