Hotwire sucks
Educated, care about the details, Internet User, on a budget
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NOV
30
2008
Hotwire.com —
I used Hotwire.com to book hotel using a feature where we choose a category of star rating for a given price but name of the hotel is not given until we actually pay and once we pay, it is non-refundable. Problem is they use their own system to rate hotels and try to rate hotels higher than they actually are ie they sell a product claiming a better than real quality. It is like selling brass claiming it is gold. I chose for 2.5 star category but was given a hotel that has been rated 2 star by every other source of such information. It is like I paid for Gold but was given brass and Hotwire claims it is gold because their system rates it as gold. They need to be forced to adopt some external source of rating or they must tell the name of the hotel in advance.
Hotwire.com is not recommended by pk2011
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