Home Depot Custom Cabinetry Review

Think you want to save a little money by ordering cabinetry from Home Depot?  
RUN THE OTHER WAY!

ONLY A SMALL HOME OFFICE
I only needed a small home office - 7' wide - and thought, how hard can this be?   I headed to Home Depot, selected Kraftmaid Cabinetry (one of their nicer brands) and sat down with a "Designer" to tell her what I wanted.   Little did I know that her lack of training and experience was going to result in my spending several thousand dollars for an unworkable office.  

NEGLIGENT "DESIGNER"
I ordered 12" wide drawers.  She neglected to tell me the interior dimension would only be 6".  
Ditto for my cabinets.   9" wide and about 24" deep.  Picture how handy THOSE are.  I can barely cram phone books in them and when things fall to the back, it's Sayonora, baby.   My "file" drawer is too small to hold files, and my lateral file is also too small.   My overhead cabinets were drawn too high on the wall to be easily usable.   An addition wasn't taken into account and the bottom of my cabinets (for which I ordered lights) were not flush.   Learn from my mistakes, people !

INSTALLER FROM HELL
The installer who was contracted came to my home and immediately started chiding me for being ripped off by Home Depot.  We was like an angry crack head, and made me feel worse and worse about my purchase and all the problems.   He came back three time, and we still weren't finished, due to broken parts, missing parts, problem parts, etc.  He was mad and at the very least, extremely over-caffeinated.  It was awful.   I took a 5-month break, then started again.

STILL WAITING
My new installer came today, to finish up, and found that the replacement parts I had were still wrong.   So he will come again, visit # 5 or 6............for a 7' wide office space.  

GO WITH A CONTRACTOR
Whatever you save by using Home Depot, I counsel you that your experience is not going to be under your control.  You will be at the mercy of whatever contractor they hire, and when you add in the cabinetmaker, you have 3 factions to contend with when problems arise.   If I had this to do over again, I would hire a respected cabinet maker who would have advised me how to get the office I was picturing (and needing).  

The Bottom Line:  Libby Loathes It.   :-(