Sorry I bought the HP Pavillion Entertainment PC
Every day computer user
JUL
18
2008
Hewlett Packard HP Pavilion Entertainment PC —
This is my first laptop and I did as much homework as I could before buying. I should have done my homework on customer care as well. Less than 5 months after buying it I had to send my new laptop to HP for repair. They repaired the wrong thing (soundboard) and wanted to charge me $600.00 even after admitting it was not fixed. Luckily I had an extended warranty through the store I bought it from and they ended up finding the problem (motherboard) and fixing. (HP had my computer for almost 3 weeks without fixing and store fixed in one week.) HP might pride itself on customer service but they are terrible. The Pavilion does not have enough oomph for a lot of gaming and since Vista is a resource hog it really slows down my laptop unless I turn off the aero windows feature. And that's after doubling the memory. I am buying another laptop for my husband and you can bet it will not be an HP.
Hewlett Packard HP Pavilion Entertainment PC is not recommended by Ranemaker
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