reviewer
MierGen
Jacksonville, FL

Worst Printer EVER, and HP customer service is the pits

1 star rating

a PC user, Every day computer user, Home office user, like to print pictures, looking for durability
Cons
    Paper has to be manually fed, Doesn't recognize photo-sized paper, Constant paper jams, Picture quality stinks, Color only works for first print

NOV
29
2007

This is by far the worst printer and the biggest piece of garbage I have ever owned in my life.  Since the first day I took this printer out of the box it has not worked for me, and several calls to HP later it still does not work.  Unfortunately, I bought the printer during some construction on my house... I thought it was going to be done in 2 weeks and I would be able to set up my new home office, but instead it took an additional 6 months so by the time I used the piece of trash printer I couldn't return it to the store.  Photos only print in pink.  The printer does not recognize the photo-sized paper that came with it; it will only print on 8.5 x 11 paper.  All paper must be manually fed into the printer or it thinks it is out of paper.  Every two or three pages, the printer sucks up half the sheet then tells me the paper is jammed so I have to pull it back out.  Only the first copy of the a print has the correct color; if you want to make more than one copy you have to wait at least 5 - 10 minutes for the printer to "reset".  I've tried cleaning the cylinders (HP's solution for everything), bought new ink, bought the expensive, special "All-in-one" printer paper made by HP.... all to no avail.  This printer has absoulutely NO redeeming qualities and I regret the day I bought it.  My biggest fantasy is to hurl it off the top of the Sears Tower and watch it smash into a million bits. 

 Ugh... the site is making me give it at least one star.  Believe me, it doesn't deserve it.



I_thumb_down Hewlett Packard All In Ones, Photosmart Printers is not recommended by MierGen

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