reviewer 2009 Contributor
rosiern
Schaumburg, IL
I'm ready to throw it out a window!
2 star rating

value conscious, Every day computer user, Home office user, a PC User, computer literate, opinionated, always online
Pros

    Prints pretty good, easy to use, uncomplicated

Cons
    I really hate HP Printers, Really poor customer service, Warranty seems to be real bad after a mo, you have to work at keeping running ok, constantly offline when nothing changed

SEP
2
2009

Hewlett Packard All In Ones, Photosmart Printers — 

You would think, after less than stellar performances from two prior HP printers, I wouldn't buy another one...but I did. I purchased a HP Photosmart C7280 All-in-one. I print a lot of pictures, and I liked the several different colored ink cartridges. I also do a lot of printing. There has been an ongoing problem with it, ever since I bought it. Tech support people are clueless. I've tried utilizing their services at least three different times; they would just give up. Asking to speak with a supervisor wasn't an option.  Can you imagine what a pain it is, to have a message come up saying the printer is offline? This happens every one - three days. That results in my having to uninstall, then reinstall the printer.  Since this has been an ongoing problem, I mentioned to tech support, perhaps I could get a replacement printer since this one was still under warrenty. As expected they weren't amenable to that idea. When I asked for a supervisor, I was told they were the supervisor. That was a scary thought, considering how inept they were. I will never buy or recommend a HP printer again! Stay away from them!



I_thumb_down Hewlett Packard All In Ones, Photosmart Printers is not recommended by rosiern

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