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I had rented a car and pre-purchased gas so I wouldn't have to find a gas station when I came back to the airport. I had the car for 5 days, so I naturally had to refuel the car at some point during the time I had it. When I took it back to Hertz, they charged me for a full tank and will not reimburse me. It could be a cheap $25 reimbursement and everything would be fine. Instead the guy who helped me was rude and said that I had clearlysigned for the gas. When I had the paperwork of me asking him to please tell me where I had signed, he all the sudden changed his story and said that there was a sign behind that person who rented me a car had the information. Once I caught him at his game, he became rude and raised his voice over and over at me. Am I not the customer? I will never use them again.