Hertz

Hertz Review



Overall 2.87 of 5 view all 60 reviews
 




reviewer
Mommy-to-3-boys
Jacksonville, FL

Go with Enterprise-Hertz is a rip-off!!

1 star rating

budget conscious traveler
Cons
    stealth charging, Was not informed of the $200 hold on C/C

JUN
11
2009

I was looking for a good deal on a rental car for one day while in Philadelphia, PA and Hertz offered a prepaid rate that was a good $20 or so cheaper than any other!  Not to mention it fit in my budget to pay for most of the car then and would leave only about $20 to pay on the day of the rental.  When my flight got into Philadelphia, I get to the Hertz counter, only to be told they will have to do a preauthorization for $200 OVER what the balance of the rental would be, so a total of $216.00!!  Well, I had not planned for that!  I knew they would do a hold, but Enterprise only holds $50!  So my rental was denied.  They said there was nothing they could do about the hold. 

NO WHERE in the terms and conditions could I find that they would hold $200 at the time of the rental.  I did email them and am waiting for their response.  I believe that this is something that SHOULD be in their terms and conditions of rental!



I_thumb_down Hertz is not recommended by Mommy-to-3-boys

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