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My scalp was so flaky and itchy all over. This happens every once and I while and I have used all different anti-dandruff shampoos but they never seemed to work all that well and/or had an awful smell. This time I kept ignoring it hoping it would just go away, tried not to shampoo my hair every day as I've heard that dries out your hair more UNTIL I noticed that it was just getting worse. I finally broke down and bought Head and Shoulders and I'm soooo glad I did! After the first application I could no longer see the flakes along my hair line. I use this shampoo once a week, sometimes more, alternating with another shampoo I love that is not anti-dandruff and my I'm no longer scratching my head like I have head lice! It's a wonderfull product. Not only because it got rid of the itchy and flaky scalp very fast but also because it makes my hair shiny and the smell is OK.