Harlem Leather Sofa Review

Overall 5.00 of 5 view all 3 reviews

jfeather
Wauconda, IL

Fantastic company to deal with!!

budget conscious, home owner, cost-conscious, value conscious, Mr. Fix-it, looking for durability, noticing the details, a person who enjoys quality

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Pros

Good warranty, Good customer service, Good quality

Cons

None

AUG

2008

My wife and I purchased a light brown love seat, sofa, chair, ottoman set from Harlem furniture about 3 years ago. Its held up pretty well, except one arm of the sofa. We purchased their leather protection plan with the set. About 2 weeks ago, my wife noticed that the stitching that hold the arm to the sofa was coming apart. She immediately called the plan phone number and they sent someone out 4 days later. Upon looking at the sofa, the repair person didn't think that reparing the stitching would hold up. We're now getting a brand new sofa. I used to be a Wickes Furniture customer, but never had anything but problems with them, from purchase to delivery and everythign after. I'm pleased to say that I have had no problems with Harlem, at all. I've purchased quite a few pieces of furniture from them now and I have yet to have anything other than easily resolved issues with them (and very few at that!!) I'd recommend them to anyone.