I had Hanover Auto insurance through my insurance agent for many , many years . For some reason about 5 or 6 years ago , the agent automatically changed me over to a different company that I had never heard of - the logic was that this was a cheaper plan based on my driving needs after they reviewed my history . Maybe at that time , Hanover had raised their rates -I don't know but I just blindly took what the agent offered at the cheaper price . The next year when I got a renewal notice the other company had raised my insurance premiums by over $100 - no claims, no difference in coverage AND I discovered , when I needed to use it , that the towing portion that I had paid for with the other company , was not what I thought . I called the agent the next day and asked what the rates were for Hanover , a company I always had good service with and low rates .Lo and behold, the rate was over $100 cheaper for more coverage ! I switched back immediately to Hanover and have been very pleased as always. They offer me a safe driver discount , a low mileage discount AND I can get FULL roadside assistance similar to AAA for under an additional $20 on the policy . I got a booklet with it and a Hanover Roadside card to use if / when needed that explains ALL my benefits unlike the other company that covered virtually nothing when it needed to be used . As of yet , I have not switched my homeowners . I have been happy with that company too so I am not mixing things up - but lesson leaned , if you are looking for a good rate , good coverage and good claims service , Hanover is tops for auto insurance . They have a long history in business and will honor their policy in a professional and timely manner . Also, when comparing auto insurance prices, read what is covered carefully because for identical coverage , Hanover offers a very competitive rate over bigger companies .