reviewer
nycmom
New York, NY
Sure it's cheaper, but don't expect help with a problem.
2 star rating

Practical, an online shopper, daily computer user, budget conscious, value conscious, a comparison shopper
Cons
    No customer service department

APR
4
2008

Half.com — 

I have purchased from half.com several times, but hadn't had a problem until now. The prices can be fantastic as long as you don't have trouble with the seller. You forget about customer service until it is needed. There is no such animal at half.com. My impression is that they see themselves as a web server for merchants. Their sellers are independent contractors, whom they only contact if necessary. I have had more luck getting help from Amazon with their marketplace sellers. Amazon actually has a customer service department, with people you can speak to, half.com does not.



I_thumb_down Half.com is not recommended by nycmom

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I_comment_shdw24 Comments about nycmom’s Review

 


CyndiA wrote on Apr 6, 2008 at 4:55PM

Ebay bought half.com. It was a great company before that. Now, it's just Ebay all over again - but no bids.