I loved my MDA when I first got it. I also got a bluetooth roll-up keyboard which allowed me to use it like a laptop to take note in college. With the new generation phones like iPhone it now seems big and it does have occassional problems requiring reboot. Overall it has been a great phone. The slideout keyboard is very easy to use and it stil has great sound. Ready for something smaler, though.

woofka

Colorado Springs, CO

I have rarely had any problems with this phone and it has lasted for several years. It was a very good investment. It is easy to use, has internet, windows mobile, qwerty keypad ... almost anything you could look for in a phone. I have not had any of the problems others have described.

fge3221

Rio Rancho, NM

Amazing device has almost any features needed for any user, including WiFi, Bluetooth, infrared, touchscreen, voicedail, MS office, etc.. Only problem is that it is somewhat inconvenient to use as a phone, having to rely of the touchscreen and keypad each time to find contacts. Also, this device has the worst cellular reception of any device I have ever seen or used, which could be a pro if you dont want to be found.

mody

West Lafayette, IN

pros:this phone is great, it has windows media player, has a lot of software, and its unlike many other smartphones because this one has wireless internet built in! it can play videos and you can get a lot of work done with it.cons : video quality isnt great since you can only use 3gp or mp4 i thinkphone gets laggy, not enough ram...screen gets dirty, its a touch screen, so careful.

malnahtanoj

Alhambra, CA

This is a great phone to have if you are technologically sound. Its difficult to use in the beginning because there is so much you can do on it but once you get the hang if it, its like using your windows base computer. Has Windows Media Player that can play music & videos, Internet Explorer for your internet needs, windows document & adobe for pdf files. This phone can sync with your computer to easily transfer files between both devices & its also bluetooth capable.

jennifersi305

Miami, FL

I got two of these phones for me and my husband. They were a pain from the very start. I tend to be very good with directions and technology. It was a bit hard to figure this phone out. Then I had to teach my husband how to use it. It took forever to get songs uploaded to my phone so that I could use them as my ringtone. I HATE that you can't just download a ringtone from the T-mobile site. I will never get another touch screen phone after this one. I hate it. It never stays aligned correctly & always freezes up on me. Its very easy to call random people even if you have locked the phone. I will have to have a PDA from here on out. I use the calandar all the time. I would be lost without it.

kimberlyndarrell

Allen, TX

I had this phone for a little over a year.  I had problems early on with the phone becoming non-responsive and windows screen freezes.  I wanted to be able to use voice dialing but it's unrealiable.  This phone seems to have a mind of it's own.  It frequently turns programs on by itself draining the battery.  It occasionally makes calls at random.   The phone is clunky and uncomfortable in the hand.  The keyboard is very slippery and difficult to use even with short nails.  I would say to avoid this phone at all costs but I believe they already pulled it off the shelves.

Taurean

10598

This phone is good primarily for using as a tethered modem. It syncs with outlook (which i dont use) which is convenient for transferring contacts to a replacement phone. The AIM service on it is terrible. Unless you manually click the update button you wont get any IMs.

Xfeg

Yukon, OK

This phone is a very good touch screen phone for starter. I've owned it for more than 1 year. I love it as it's my first touch screen phone. The interface is awesome with HTC Sense (home page, weather, contact list, etc), but its power is limited with its slow processor. Battery life is poor and most often phone needs to be reset to fully recovery memory from applications.

jaslvg

Quincy, MA

The phone is very sexy, however the keypad is too small in qwerty mode, which makes texting a labor. Since day one, there has always been a problem in sending pictures, as in I pretty much don't do it anymore because I have to send the picture, go to the drafts folder where it is stored in limbo, re-send it from there, delete the original draft, and then the pic will send twice. The hotkey for putting the phone into Airplane Mode, (which I haven't figured out yet), can be accessed with the phone in hibernate mode and in my pocket magically. Great looking phone, just doesn't operate nearly as well as it looks.

jayhawkengineer

Lawrence, KS