Offshore tech support sucks
Internet addict, pc-user, just doing email
FEB
21
2009
HP slimline —
I have had more problems with this puter than should take place. WIthin a year of purchase I had to have the motherboard and powersupply replaced. Then the mouse began freezing up. Then there are issues with my printer (a canon all in 1)......The support from HP has been less than sterling. It was through one of their techs that caused my printer to no longer work. They won't admit to it but it is obvious. This occured when I was talking to them about my mouse issue. The tech had me do some things from the start button and after that no pirnter. I am so sick of dealing with offshore tech support. There are enough Americans qulified to do this job that are out of work, but HP is being cheap by going offshore. I am writing to the corporate office and letting them know that if I have any more issues, I will call a local computer repair tech and have him come to my home to resolve the issue, and the bill will be sent to HP. My suggestion is this, based on discussion with other computer users, by a Dell or Gateway. But don't buy an HP.
HP slimline is not recommended by AUmugg
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