I have always used HP, they have stood up longer than any Dell and are much more user friendly than an Apple product. Ease of Use With basic computer literacy you can operator this computer. It will give you tips and tours to help also. Battery Life It is almost non existent at this point, but it did last the normal 2 years that is rule of thumb for a laptop battery. Support & Service HP support is easy to figure out if you can get online and search for a bit. The basic help usually doesn't meet my needs. Speed/Performance Still going strong after 4 plus years. Yes, it is running a little slower than day one but nothing that bogs down my productivity. Design I would recommend upgrading to the 10 key model if you use numbers, I do like the keyboard shortcut buttons in place. Durability Very minimal wear and tear. I type a lot, and there are only marks on the space bar, Shift, "A" and "S" keys. The tracking pad still works great and has a normal left and right click. The outer housing is not scratched at all.

nikkicooljoe

USA

I'm tough on computers. I've been through four computers in four years, but I've had this one for over two years now. The sound quality is stellar, but the performance lags at times. I lost use of 3/4 of the USB ports it comes with, which hinders my use sometimes. Ease of Use I think Windows 7 is incredibly easy to use. I love the snapping windows, the shortcuts, and the ten key. Battery Life The battery life was much better when I first purchased it, but because it's a budget computer and the battery shows it, I don't travel too far without my charger. Support & Service I have not had to deal with support too much, but when I have, it's been reasonably good. Speed/Performance This is definitely where the computer is beginning to lack. At first, it was lightning fast, but now I struggle to have Photoshop and Chrome open at the same time. The processor isn't the best, which is part of the problem. I wish I would have invested in more RAM to help alleviate this issue. Also, after about 6 months, all but one of the four USB ports stopped working. To this day, I still have only that one, which is problematic at times. Design The design is nice and sleek. I much prefer this over all computers I've had in the past. Durability It's not as durable as I've tried to make it, but I am (admittedly) very tough on computers. A little of the plastic has broken off, but not to a great extent.

ErynBlake

USA

I have used this product every day for over 2 years. It is very easy to use and versatile. The only two issues I've had are that the battery-life has diminished greatly over time, and I have a fan that occasionally stops working. Ease of Use This is a very user-friendly computer. I have been very comfortable with it. Battery Life I have had this laptop for over two years, and its battery life has gradually diminished. At present, the battery holds a charge for about one hour before it needs to be plugged back in. When it was new, it would last for over two hours. Support & Service I haven't really used any support services. Speed/Performance Overall, I'm very satisfied with its speed and performance. It has a cooling fan that sometimes doesn't work well, and it can get pretty hot. Design The design is very practical and not too flashy. Durability I intend to use this product for a few more years, and I think my laptop will make it. It has already survived paste its warranty, so I think it's doing pretty well.

JoshDaddy

USA

I love this laptop. I've had 3 laptops in the last few years and this one has lasted the longest. I love HP laptops in general, but for some reason, the fan always seems to be my biggest pet peeve. This laptop has alot of space on it. I save pictures and music and it still just never seems to run out of space. It also runs software quickly and processes videos and websites fast. I need this. I also like how I can use several programs at one time with our worrying whether or not its gonna crash. It has 4 USB outlets--which I love!--and also different slots for SD cards, DSL lines and a dvd/cd player and burner. It's basically the perfect laptop. The only complaint I have is the fan. I know stuff happens to all laptop fans--dust, animal hair, dander, and God knows what else--and you have to clean them. But just using compressed air usually isn't enough. It's difficult to remove the back of the laptop without going to some computer specialist, and I'm not going to pay someone else to do something I should be able to do just because they have a small screw driver! It's also a little heavy. I got the 17 inch screen, but I wish it didn't weigh so much. Also, the battery life is not that great so I pretty much always plug it in using the power cord. Over all--a great laptop!

smelserjl

USA

I'm very happy that I have this because it works very well, is very fast, and was worth what I pay for it. Ease of Use Since I'm just getting into using a Notebook, I find that this one is very easy to use. What I need to do does come up fast, and if I can't find it, I have learned that the more I use this computer, the better I'm doing with it. Battery Life The battery life I find is so far is 31/2 hours, so for me, that is very good. I don't know if others have a longer battery life, but for me, this is long enough. Support & Service So far, since it is new, I have not needed any service, or support. I sure hope that if I need support, I get it. Speed/Performance I find that the speed on this computer is so much faster than my other computer. The performance is great, so I'm not disappointed at all. Design The design I just love. The size is just right, and the look is just what I wanted. The screen size is perfect because it is not to big, or to small, just right. Durability Like I wrote, this is still new, so far I feel that since I use it every day, it has been doing great, so I will find out how much durability it has.

hungrygirl

Kenosha, WI

I have had this laptop for about 3 years. I have been pretty satisfied so far. I have had several problems on the laptop that I have had to get fixed however (new disk drive, lots of blue screens etc.) All of the problems have seemed fixable however. This computer is great for watching movies because it has very loud speakers for a computer of its size. I also love the large screen size. Ease of Use It is very easy to use. Battery Life I have had to replace the battery several times since I have bought the computer. Support & Service I bought this computer at Costco. When I called though them and then was connected to HP the customer service was great. Speed/Performance It is a very fast computer. Design It is a very pretty computer but shows a lot of finger prints. Durability A few pieces of plastic trim have snapped off but they do not affect performance.

JPHNT

USA

I purchased the HP Pavilion dv6-3225dx as a replacement for a Compaq dinosaur laptop that got really slow. It was to be for travel etc., until my desktop PC was zapped by a lightening strike. I decided that I liked this laptop enough to call it into service as my primary computer, which gets used a lot. I am not good about watching battery strength, so it remains plugged in on my desk most of the time. However, it does seem to last a good while on battery when I take it outside on the patio or where I don't have access to electrical outlets. I like the large screen, the speed, the multiple USB ports, and the very quiet fan. I am not a game-player, nor do I watch movies on it; although I do occasionally catch up on tv shows and it is nice to view in full screen. What I am not crazy about, is the extra row of keys at the left of the keyboard, which seems to cause me to get my hands in the wrong position sometimes (obviously operator problem). Next, although I like the option of using a cordless mini-mouse, I find that the "tap" feature on the built in mouse pad area disigned to turn that area off, only works occasionally, and after numerous "taps". My hands tend to rest on the mouse area an cause unwanted results (again, operator problem, but the disconnect should work properly). The final love/hate issue with this laptop is the fingerprint recognition feature. I love the secuity and convenience, but once more, it often takes three or more scans before it recognizes me. Of course I can always type a password, so I am never locked out. Overall, I do not have any complaints with this laptop and we will see how it holds up under heavy daily use. I have learned to use a lot of jump drives and an external hard drive in case of another crash or storm issue, so I really like the multiple USB's. This was a reasonably priced laptop, considering the features, and I feel it is a good buy and a good product. Ease of Use Easy to use, with the exception of the awkwary keyboard. USB ports are located on both sides for easy connection of multiple accessories and storage media. Battery Life I'm not a judge of what is considered standard, but I find it seems to have a considerable battery life, especially when it is on but not being heavily used, such as in meetings or intermittent use in a library etc. Support & Service I have not had an occasion to seek support on this particular laptop, however, based on other HP experiences with printers etc., I feel that their support is adequate and available. Speed/Performance I have not experienced any speed issues, even in downloading videos where I used to experience problems waiting for my old computer to catch up with a play back. I have likewise had only the minor performance issues mentioned above ( the mousepad disconnect malfunction and the fingerprint scan issue). The computer itself seems to be responsive and reliable. Design I find the overall design to be an improvement over my previous laptop. It has a relatively thin profile, a nice wide screen and well placed connections for periferals and media. I would have preferred perhaps a screen with an anti glare feature, as I like to take it outside and the reflections can be quite an issue, so I have to search for shade and tilt the screen down more. Durability I am not rough on my electronics, so I cannot really judge the durability, outside of saying that I have traveled with this laptop, and taken it on research expeditions and to classroom situations. Nothing has broken or shown any signs of wear. I put it in a padded zippered sleeve and drop it into my day bag. I don't baby it and I don't abuse it.

gulfbeach

USA

This is my first laptop and I am very pleased with what I chose. The price was much better than some others that I was considering, and it has turned out to be the right choice. It is perfect for everyday use, playing games, watching movies, etc.

mbrk123

USA

I've had this computer for a little over a year and I love it! I have had to get the hard drive replaced twice already but that's because mine is banged around a bit because of my son. The battery doesn't last that long if you use the computer constantly like I do but all in all it is nice for the price if you only use it for emails and facebook etc... If you want a computer for major game playing than I would not recommend this one.

brazilchick32

Dunnellon, FL

I bought mine last year and complained about the keyboard not being lit, that is a feature they added this year....it goes down often. I back it up often so I don't lose my precious memories Ease of Use has an E button other than that it's the same as most laptops Battery Life they said it lasts up to 6 hours, mine last about 2 Support & Service If you like talking to them all the time and can understand"john" from India Durability I keep mine at home so it doesn't go anywhere to really get beat up. All the keys are still on the keyboard

MEESHA70

North Little Rock, AR