All the bells and whistles I could want
I have owned this printer for about 8 months and overall I am pleased with it. I have had to call for support twice and they were very helpful. The first time a wire located near the print heads had come loose and was making a crazy noise. They thought it was the print heads themselves and sent a replacement- A few hours later and a little pokling around I found and fixed the problem with ease. The 2nd issue was a result of my toddler pushing buttons and deleting the printer off of my PC- the support tech spent over 2 hrs helping me find out what was wrong and walking me through the steps to reload it. I was shocked that they gave me that much time for free! I love the wireless feature and quality of printing has been good. The double sided feature has been nice for the kids reports and saving a little on paper. The ink cartridges get a lot of prints out of them and I do a lot of coupon printing so I am happy with that. I haven't used it for picture printing or other high quality printing but happy with what I need it for. I also enjoy the ease of the faxing, copying and scanning features- much easier than my old HP.
jwerda330
Wasilla, AK