HP Desktops (general) Review

Overall 3.50 of 5 view all 8 reviews

CritterMomx9
Huntersville, NC

"Learn to speak ENGLISH or leave"

willing to pay for quality, expecting the computer to work right, pick up things fast, pc-user, computer literate, Internet addict, a fan of Dell Desktops

Pros

Works most of the time

Cons

If you like outsourcing, you'll be happy

SEP

2007

I once told a HP service tech who refused to forward me to a supervisor that I would not replace my HP product with an HP. When my computer died, I did just that....replaced it with a Dell. HP needs to learn that American's speak English and WANT CUSTOMER SERVICE, not some outsourced geek in Indonesia or anywhere outside the US.

Last edited on Sep 18, 2007

HP Desktops (general) is not recommended by CritterMomx9

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Comments about CritterMomx9’s Review

I've had a lot more problems with Dell and outsourced help. Dell is on my do-not-buy list. I had to pay someone to help me talk to them on the phone. Not good that.