I got this printer as a christmas present from my mother-in-law last year. This is a wonderful color printer and I have never had any issues with it. The color quality is great and there are several printing options to use while printing. It is very small and saves on space. It was fairly easy to install but I am pretty computer savvy and the instructions didn't seem user friendly at all. I think someone without a lot of computer/printer knowledge may have some issues with hooking this up. Also, this printer does not come with a USB cable; yet another way the stores can get more money out of their customers. It takes only a basic USB cable, so you can substitute and not have to buy another one if you have one laying around the house. I would have to say my least favorite thing about this printer is that it seems to eat ink! If one cartridge is low and I replace it, it seems that the other needs replacing soon after. I wish that ink was not soo expensive!