Green Dot - Prepaid Mastercard Review

Overall 2.28 of 5 view all 25 reviews

OKLAHOMAGAL
Catoosa, OK

Total Rip Off

an aggressive saver, on a strict budget

Pros

NONE

Cons

Costs $9.95 to activate, customer service reps don't help, Don't get what your guarenteed, $5 cost each time you add funds, too expensive, COSTLY, Costs $4.95 every month

SEP

2008

I was very disappointed in the Customer Service, or should I say the Lack of Customer Service. With the fees involved with this card you should at least be able to speak with a person that has knowledge of the business. I thought this card would be great, but after trying to call them and getting the run around for more then 2 hours, I was finally told to contact Walmart where the card was purchased and see if they could help me. What? Its Green Dots card and they won't help me? I then called the main office of Walmart in Bentonville, AR. They in turn tried to call Green Dot, and what do you know, they too spent well over 2 hours trying to get answers. Their final suggestion to me was to cancel the card. They too have had nothing but headaches from customers that can't get help. The corporate office said that after today they will be looking into Green Dot and will be pulling it from their stores for sale. They stated it was just another SCAM CARD. The continuous fees are outrageous, and Walmart does not want to be associated with Green Dot preload cards any longer. I am advising anyone that doesn't have a checking account to use cash or money orders. The money and aggravation you will save is well worth it.