Green Dot - Prepaid Mastercard Review

Overall 2.28 of 5 view all 25 reviews

idgie
Carol Stream, IL

poor service; freeze accounts at their whim and with no warning

paying cash

Pros

Easy to use, Wonderfully conveniant and easy

Cons

rude CSRs, freeze accounts at their whim

JUL

2008

I had the Green Dot card for about a year. I clear about $800 per week, and my employer does not offer direct deposit. I buy moneypaks at CVS, and they are limited to $500 per reload. So, some weeks I do two reloads. Because of this, they have frozen my account 3 times for making too many deposits. They don't like to see more than one deposit per week. They didn't even call before freezing my account. I had to call them to find out why my card was declined. Since the first time they froze it, I have had to deal with the same CSR each time I call, and she has accused me of criminal activity and said that only a drug dealer would ever make more than 1 deposit in a week. I no longer use this card as I don't want to have my account frozen again, and have to deal with being spoken to that way in order to have the block removed from my account. Stay away from Green Dot. I am switching to Account Now.